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 "Licensing Woes!!" 
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Joined: Sun Feb 12, 2012 9:33 pm
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Post "Licensing Woes!!"
I'm having trouble getting my game registered; I have neither a licensing E-mail or a password for it. Here's the message I sent to scancode about 2 weeks ago:

-----------------
Hello there!
Bought the game a long while back. Since then I've misplaced my licensing password/E-mail address (not sure if I ever even got any). However, I do have my reg code:

***-****-****-****

I'd just like to get CC set up properly on Steam. I'm willing to answer any security/other questions ya might have to ask me.

Thanks in advance :grin:
-----------------

Since he hasn't been online since the 24th of October, I said I'd post the message here and see if someone else could find me a solution. No pressure on scancode, I know he's probably doing this voluntarily, and of course he can't be available all year round.

So, is there any way I can fix this myself or do I have to wait for scancode himself to come online and help me out?


Thu Nov 08, 2012 3:27 pm
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Joined: Fri Feb 02, 2007 3:53 pm
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Post Re: "Licensing Woes!!"
Did you send the message here on the forums or through the support email?


Thu Nov 08, 2012 3:54 pm
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Joined: Sun Feb 12, 2012 9:33 pm
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Post Re: "Licensing Woes!!"
On the forums. Wasn't aware of a support E-mail service. Would you mind passing on the address to me?

Thanks a lot.


Thu Nov 08, 2012 8:22 pm
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Post Re: "Licensing Woes!!"
support@licensing.datarealms.com

Looking through scancodes posts, I believe this is it. You could also try mailing him at the email he has listed on his forum profile. Godspeed!


Thu Nov 08, 2012 8:40 pm
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Joined: Sun Feb 12, 2012 9:33 pm
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Post Re: "Licensing Woes!!"
Again, thanks very much. Your help is well appreciated :) I'm sure I'll be back soon enough with stories/queries about my CC adventures.


Thu Nov 08, 2012 9:06 pm
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Joined: Sun Feb 12, 2012 9:33 pm
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Post Re: "Licensing Woes!!"
Just an update...haven't received an E-mail about this, and scancode hasn't logged onto the forums in the meantime. Do I have any other options, or should I just wait this out?


Thu Nov 15, 2012 3:22 pm
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Post Re: "Licensing Woes!!"
I'll try contacting over private channels, please be patient!


Thu Nov 15, 2012 3:33 pm
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Joined: Sun Feb 12, 2012 9:33 pm
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Post Re: "Licensing Woes!!"
No worries, I can wait. Thanks again for your lightning-fast replies :)


Thu Nov 15, 2012 3:38 pm
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Joined: Sun Feb 12, 2012 9:33 pm
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Post Re: "Licensing Woes!!"
I don't mean to keep bothering you all, but it's been around 1 month since I first tried to get my licensing problem fixed. Again, I just want to clarify whether my only option right now is to wait for a response from scancode?


Sun Nov 18, 2012 4:57 pm
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Post Re: "Licensing Woes!!"
Sorry! I comepletely forgot about this thread, doesn't look like I can get a hold of him through skype or IRC. I think you should try contacting DaTa instead as Scancode apparently is a bit of a derp.


Sun Nov 18, 2012 5:43 pm
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Joined: Sun Feb 12, 2012 9:33 pm
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Post Re: "Licensing Woes!!"
Just posting to say that this was finally resolved by Data. If anyone is having similar trouble to mine...their best bet is to check scancode's profile and message him if he has logged in recently; if not, contact Data.

Thanks for the assistance, p3l.


Tue Dec 04, 2012 3:08 am
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